Sr. Account Manager West

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Sr. Account Manager, West
Santa Monica, CA
 
Responsibilities:

Client main point of contact for pre and post sales support
Scope opportunities through partner kick off calls with sales and clients as needed
Liaise with internal groups, including working with Mark Dev, etc.
Creation of Internal documents such as Creative Briefs and SOW’s
Creation of  media plans, proposals for customers
Participate in client presentations with sales
Organizes and leads status calls throughout implementation process
Proactively identify opportunities to optimize and up-sell clients, focus on retention and growing business
Develops and delivers post-sale documents including wrap reports
 Responsible for overall client satisfaction

Requirements:

2 years of online experience in media planning or client service role.
2 years of project media related projects.Bachelors degree required
Excellent oral and written communication skills and demonstrated ability to work with broad range of internal and external clients
Demonstrated project management skills
Digital Media Industry experience preferred
Well Organized and good attention to detail
Strong interpersonal and communication skills/team oriented
Strong computer skills especially in Excel, Power Point, and wordAble to multi-task in a fast paced environment
Ad Serving software and tracking knowledge a plus.
Strong analytical and creative skills.
A strong ability to perform independently while working in a team environment.
Proficiency in inventory management adserving platforms (including DART)
Digital Media experience should be at a publisher, client or brand
Ability to work on highly detailed, time sensitive materials with high degree of accuracy
High energy and sense of humor a must. 

 About Us: Founded in 2006, Demand Media is headquartered in Santa Monica, CA with offices in Kirkland, WA, Austin, TX, New York, NY and London, UK. For more information visit: ****

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